We want your experience with TEAMLINE™ to be enjoyable and
satisfactory. In addition to providing you with an excellent service, we
also have the safeguards in place to protect the confidentiality, security and
integrity of your personal information.
Use of Personal Information
You may choose to provide us with personal information, by sending
e-mail with questions or comments, by filling out online forms or by using our telephone
service to open and use the TEAMLINE™ service. We use this information to:
- Activate your account by transmitting your credit card information to the appropriate credit card company to process your order.
- Store your call list of telephone numbers for retrieval by you to use the service.
- Respond to your e-mail messages.
We are not in the business of selling non-public information to others and do not do so. The personal information you provide to use the TEAMLINE™ service to view and/or hear live events is only shared with our in-house technical support and customer service staff so that they can better serve you. Periodically we also provided the administration of the team/school/organization whose games you are listening to or viewing using TEAMLINE™ with information about their listeners and viewers (i.e. number of listeners for an event or season, etc.) We also share the demographic information provide by our users to our advertisers and prospective advertisers and with the team/school/organization. This information can not be used to identify individual customers and is only used to identify the "type" of people who use our site and services by age, income, educations, etc. Under no circumstances is your credit card information ever shared with anyone. The only internal use of your credit card information is to process charges for the use of our services or to issue credits. Even the team who's game you have listened to or viewed is not provided with your credit card information.
Security of Information
TEAMLINE™ is committed to protecting the security of any personal information you
provide. We use a variety of security technologies and procedures to help protect your personal
information from unauthorized access, use or disclosure. For example, we store your call list and
credit card information on computer servers with limited access, that are located in controlled and secure
Surveys & E-mails
From time-to-time we may request information from customers via surveys. Participation
in these surveys is completely voluntary. Survey information will be used for purposes of improving
the use of and satisfaction of TEAMLINE™.